1
Doesn't my bank already take care of this for me?
- In many cases a bank may return lost funds resulting from fraud once they complete their investigation. On average, this can take up to 90 days. EZShield Cheque Fraud Protection advances those lost funds within 72 hours once completed documentation is received, saving your business valuable time and headaches.
2
Is there a monthly fee?
- No. The EZShield cost is included in your cheque order. It is a 1 time cost which applies to all of the cheques included in that order for up to 2 years.
3
Does EZShield Cheque Fraud Protection apply to pre-authorized payments (PAPs)?
- No. EZShield only applies to losses resulting from cheques that have been physically altered or forged.
4
For what does EZShield Cheque Fraud Protection advance funds in the event of a cheque fraud incident?
- EZShield Cheque Fraud Protection advances the amount of funds fraudulently acquired from your account as a result of one of these cheques being forged or altered. See EZShield terms and conditions at nebsca.ezshield.com for more details.
1
What is Business Identity Restoration?
- EZShield Identity Restoration for Business helps protect your business from damage caused by an identity theft event by helping restore your business identity as well as those of the business owners. An online fraud incident reporting process allows you to submit cases at any time, which ensures a timely response to your identity theft cases. Certified resolution specialists are assigned to research each case, and help you and your business throughout the process.
2
How does Business Identity Restoration help me? What does it do?
- If your sensitive business information (credit card account, bank account info, BRN number, etc.) is compromised, EZShield resolution specialists will work individually with you to repair the damages done and restore your business identity to pre-theft status.
3
How will EZShield know if someone has stolen my identity?
- Notify EZShield if you suspect that fraud has occurred. You can contact us 24/7 via phone, fax or email. EZShield will then begin the process of identifying what has gone wrong, and work with you to help reverse the impacts of the fraudulent event.
4
How does business identity theft differ from personal identity theft?
- Just like people, businesses have identity elements that can be stolen such as the business name, address and BRN (tax id). An example is when a thief opens a business account at a retail store and orders computers and other office products in the name of the business. Identity thieves target businesses because their credit lines are higher and their banking accounts handle more funds. In essence, businesses are more at risk than individuals.
5
What is a Limited Power of Attorney?
- Limited Power of Attorney gives the assigned EZShield resolution specialist permission to work on your behalf during the identity restoration process.
6
Do you restore my credit?
- As part of the restoration service, EZShield resolution specialists will work with you to help restore your credit to pre-theft status.
7
How do I report a fraud event with you?
- Call EZShield or report the fraud online using the 24/7 available portal.
8
How long is this service valid?
- This service is valid for one year from the date of purchase.