Your Data Is Protected by Triple Layer DefenseSM

All your information is stored using the highest level of encryption from our Triple Layer DefenseSM system. Our system has been independently verified and is continuously audited to ensure our high standards of security.

This means your information is encrypted in transit, in use and at rest.

Additionally, your stored data is...

  • Encrypted at the system level in the cloud
  • Encrypted within your unique account

Be sure to take advantage of all your account features and keep your information up-to-date in your Online Identity VaultTM.

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What is Identity Protection

Identity Theft is the fastest growing crime in North America and affects thousands of Canadians every year. Identity theft is when someone, without your permission, uses any of your personal information (Credit Card, SIN, Address, etc..) to commit fraud or other crimes. Identity theft is against the law and costs Canadians like you time and money every year.

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How does it happen? Could it happen to you?

  • Dumpster diving occurs when someone goes through your trash looking for bills, or other mail including your personal information. SHRED YOUR MAIL, CREDIT CARDS, ETC. BEFORE YOU THROW THEM AWAY.
  • Phishing occurs when someone sends you a pop-up or spam message claiming to be an institution asking for your personal information. DO NOT RESPOND TO THE EMAIL OR MESSAGE, CONTACT YOUR FINANCIAL INSTITUTION DIRECTLY, AND AVOID CLICKING ON POP-UPS.
  • Skimming occurs when someone steals your credit card or debit card number through a special device when processing your payment. WHEN PAYING WITH A CREDIT OR DEBIT CARD, PAY ATTENTION TO THE PERSON PROCESSING YOUR TRANSACTION.
  • Change of address occurs when an identity thief fills out a change of address form and diverts your billing statements, and other mail, to another address. CHECK YOUR ACCOUNT STATEMENTS ON A REGULAR BASIS FOR FRAUDULENT CHARGES.
  • Pretexting occurs when false pretenses are used by the thief to obtain personal information through telephone companies, financial institutions, surveys, or other sources. The pretexter will ask for your name, date of birth, social insurance number, and other identifying information. Often this information is then sold for personal gain. CONFIRM WITH YOUR FINANCIAL INSTITUTION OR CREDITOR BEFORE GIVING ANY INFORMATION.
  • Stealing your personal belongings, such as a purse, wallet, or backpack, which may contain credit cards, debit cards, cheques, driver's license, and mail containing personal information can also lead to identity theft. REPORT THE THEFT IMMEDIATELY AND ALWAYS KEEP SAFE A COPY OF YOUR CRITICAL PERSONAL AND FINANCIAL INFORMATION.

Additional steps can be taken to prevent this disruptive and costly crime.

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